# Community Guidelines

Keeping the Raycast community welcoming to everyone with ground rules when engaging with the other users and Raycast staff.

These guidelines have the goal of clarifying how we expect members of this community to behave. It is put in place in order to protect our members and clear expectations. These guidelines are effective immediately as of posting on August 14, 2023.

## Encouraged

- Ask questions, make suggestions, and discuss with other community members and Raycast team members.
- Answer questions and give your opinion.
- Respect each other, and have empathy as everyone comes from a different path.
- Offer constructive criticism.
- Be polite.
- Promote your extension! We are as excited as you are when you get it shipped or have a brand-new update.

## Not acceptable

- Spam content or messages without context – Of course, mistakes happen and can be fixed.
- Hate speech, sexism, racism, harassment, and personal threats.
- Copyrighted content for which you don't have the rights to use.
- Ideological, religious, and political discussions (there are better places for that!).
- Sharing explicit material – Let's keep this community PG-13.
- Misleading information.
- Bots – This is a community for human beings, leave the AI for Raycast prompts :)
- Impersonation.
- Vulgar language and slurs.

## Consequences

By not following the above, the community managers and other members of the Raycast team may apply penalties according to this order:

- Warning of misbehavior via Direct Message;
- Suspension (deactivation of account) for 15 days;
- Ban from the community by deleting the account.

Warnings may or may not be provided in between penalties. If the content is offensive to the community, the Raycast team, or Raycast as a company, it may be removed before a warning is issued.

## Reporting

Our community managers are here to help! Contact **Stephanie Leong** or **Per Nielsen Tikær** if you think someone is not following our guidelines or you don't feel safe in our community. Raycast is built for the community and by the community. Together we can make this great!


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## Need Help?

Contact Raycast Support if you have any questions or would like help with Community Guidelines. Use the **Send Feedback** command directly in Raycast to report bugs and billing issues, log feature requests, or any other queries you would like to speak to us about.

You can view all Raycast Support contact options at https://manual.raycast.com/contact-support